Shipping & Delivery Policy
🚚 Shipping & Delivery Policy – CA Toppers Examination
At CA Toppers Examination, we exclusively offer digital products and services such as test series, e-notes, study plans, mentorship, and more. This policy outlines how these services are delivered and what you can expect after making a purchase.
📦 What We Deliver
- 📝 Online Test Series for CA Foundation, Intermediate, and Final
- 📄 E-Notes & Study Materials (PDF or online access)
- 🧠 Study Plans & Timetables
- 👨🏫 Mentorship & Doubt-Solving Programs
- 🎯 CA Pass Guarantee Programs
All services are provided digitally through your dashboard or communication channels. No physical shipping is involved.
⏱️ Delivery Timelines
| Product Type | Delivery Time After Payment |
|---|---|
| Test Series Access | Within 0–12 hours |
| E-Notes / PDFs | Within 0–12 hours |
| Study Plans | Within 0–12 hours |
| Mentorship Access | Within 24 hours |
| Custom Strategy Sessions | As per communicated schedule |
⚠️ If your service isn’t activated within the timeframe, please contact support immediately.
🔐 Access & Communication
- ✅ Digital content is available via your dashboard at www.catestseries.org
- 📧 Access details are also sent via email, WhatsApp, or SMS
- 🚫 No physical product is shipped or couriered
🛠️ Technical Issues
In the event of a technical error (e.g., access not granted, dashboard not loading), we will resolve the issue within 24 working hours of your notification.
- Please ensure your payment was successful
- Use your registered email to log in
🔁 Non-Delivery & Refunds
We follow a strict non-refundable and non-cancellable policy except in the following cases:
- ✅ Duplicate payment transactions
- ✅ Failed payment but amount deducted
- ✅ Access not granted within 48 hours of verified purchase
💰 Approved refunds will be processed within 7–10 business days to your original payment method.
📞 Need Help?
For any access or delivery-related concerns, feel free to reach us:
- 📧 Email: support@catoppersexamination.in
- 📱 Phone: +91 81302-20677
- 💬 WhatsApp: +91 81302-20677
📌 Note: CA Test Series reserves the right to update or modify this policy at any time without prior notice. Please review this page regularly.
